A mother and teen daughter have been found dead after four months when they called an ambulance that never came.

Alphonsine Djiako Leuga, 47, and her 18-year-old daughter, Loraine Choulla, were discovered in their council home in Nottingham on May 21, 2024.

It has now been revealed that they could have been deceased for weeks, possibly months before being found.

During an investigation into Nottingham Coroner’s Court, it was revealed that Alphonsine called 999 for help on February 3.

The call was accidentally filed as “abandoned” and no ambulance was dispatched.

Detective Con Jack Cook of Nottinghamshire Police shared the mother had sickle cell anaemia and had not long come out of hospital after suffering a lower respiratory tract infection. She sadly died not long after making the call.

When discovered, her death was listed as pneumonia of an uncertain cause.

Her teenage daughter, Lorraine’s cause of death is currently “unascertained” but police believe she passed before her 18th birthday in April 2024.

Keeley Sheldon, Director of Quality at the East Midlands Ambulance Service shared the following statement: “I am truly sorry that we did not respond as we should have to Alphonsine Djiako Leuga and Lorraine Choulla. Our deepest condolences remain with their family,”.

“We fully accept the Coroner’s findings. After our internal investigation, we made changes to our policies, procedures, and training to ensure this does not happen in future,” she added.

Lorraine had learning disabilities and Down’s Syndrome therefore was “entirely dependent” on her mother. She was “primarily non-verbal” and social services were aware of her needs for years.

Nottingham City Council put her under a child protection plan the year prior as there were ongoing concerns for her care.

Sadly, the plan was closed early, on January 31, 2024 – only days before the death of her mother.

Service manager for the disability team, Nichola Goode, shared: “I think in hindsight, now that we’ve looked at that, it was a wrong decision made by child social care. We could have followed more thorough inquiries,” she said. “We accept that we shouldn’t have closed the plan.”

She also revealed a follow up meeting after Alphonsine was discharged from the hopsital had been scheduled – when the social worker arrived at their home, they knocked and heard no response. The team left when “it appeared no one was home”.

Goode told the court “Had we believed Alphonsine and Loraine were inside, we would have called the police.”

The investigation is ongoing. RIP.