Billy Joel’s landmark 100th concert at Madison Square Garden, a moment meant for musical history, faced a not-so-graceful cut short by CBS, turning what should have been a seamless celebration into a symphony of frustration. The concert, a primetime special intended to showcase Joel’s greatest hits, ran into an unexpected delay thanks to the overrunning Masters golf tournament. The late start was just the beginning of the troubles.

As Joel crooned the opening lines of “Piano Man,” his most iconic tune, viewers were primed for a memorable finale. However, as the song reached its crescendo, screens across the East Coast went black. Suddenly, local news anchors appeared, abruptly shifting gears from piano melodies to the upcoming Trump trial. The sudden switch was less than harmonious, with one Ohio journalist even taking to social media to apologize, acknowledging that viewers probably preferred Billy’s piano to his own breaking news face.

This interruption not only sparked ire among viewers but also highlighted the often awkward dance between scheduled programming and live sports overruns. Fans who were denied the full “Piano Man” experience expressed their displeasure loudly online, questioning CBS’s timing and priority.

To add insult to injury, those eager to see the uncut version were directed to stream it online—a modern solution that, while practical, didn’t quite capture the magic of the moment meant for live television. It seems even in the digital age, watching a live performance has its unique charm that on-demand streaming just can’t match.

Billy Joel, known for his on-stage charisma and connection with the audience, might quip about needing to “turn the broadcast back on,” reflecting the sentiment of fans who felt the network’s decision hit a sour note. Despite the technological hiccup, the concert’s broadcast snafu has become a part of the larger narrative of live performances in the era of instant digital access—where not even a music legend can control the switchboard.

The debacle raises questions about how networks balance live events with the unpredictable nature of live sports, and whether the charm of live television is waning in favor of more reliable, albeit less exciting, streaming options. As for Billy Joel’s fans, they’re left humming the tune of “Piano Man” with a bit of a grumble, reminding us all that in the world of live broadcasting, timing is indeed everything.